Frequently asked questions

Order and payment

What payment methods do you accept?

Credit and debit cards, as well as cash on delivery in major Moroccan cities. All prices are in Moroccan dirham (MAD).

Can I change or cancel my order?

Within 24 hours of placing the order, yes — write to us at contact.binwood@gmail.com.

Delivery

How long does delivery take?

Delivery times in Morocco vary depending on the product and region. The estimated time is shown at checkout.

Is delivery free?

Free for any order over 2,000 MAD within Morocco. Below that, a standard rate applies.

Care

How do I care for a wooden object?

Wipe with a damp cloth. Avoid harsh chemical products. Protect from prolonged sun exposure to preserve its color.

Contact us

For any other question: contact.binwood@gmail.com